Helenvita Panthenol Balm Ointment for Sensitive Skin, 100ml

Shipping methods 

 We cooperate with the courier companies ELTA courier, ACS Courier, and *SVUUM courier (deliveries ONLY within Athens with SVUUM courier) , through which your products are sent, to the place of delivery you indicated in your order. Alternatively, it is possible to pick up your order at our physical store, at 185 Pelopida St. Peristeri Attica, P.O. 12137, always after notifying us (via email or phone) that your order is ready for collection by our Pharmacy.

Delivery time

 The delivery time depends on the availability of the products you have chosen. Once you order, we process your order and inform you if there is any shortage of the product. In-stock products take 1-3 business days to be delivered. For products that are not immediately available when ordering, we will inform you of the delivery time. All orders are processed within 3-5 days.

Deliveries within Athens the next day by SVUUM courier 

 Deliveries of orders placed with SVUUM courier ONLY concern shipments within Athens* and are delivered the next business day for orders placed online until 2:00 p.m. of the previous business day, as long as the products of the order are available. for example:

- for an order placed electronically on WEDNESDAY JUNE 1 at 1:58 p.m. will be delivered on THURSDAY JUNE 2 (i.e. THE NEXT DAY)

 -for an order placed electronically on WEDNESDAY JUNE 1st at 2:30 p.m. will be delivered on FRIDAY JUNE 3 (i.e. APPOINTED DAY) the delivery time cannot be determined exactly or a specific desired delivery interval can be requested from the recipient, but a message is received with the estimated delivery time from SVUUM COURIER which delivers the next day 10:00-22:00.

FOR ALL DELIVERIES, THE DELIVERY TIME DEPENDS ON THE AVAILABILITY OF THE PRODUCTS AND THIS REGARDS NEXT DAY DELIVERIES. The pharmacy makes every effort to keep the products up to date, but is not responsible for any wrong product availability that may indicate due to invalid inventory update due to technical problem etc. An exception to the timely delivery of orders may be extraordinary events, e.g. general strikes or extreme weather.Also any product shortages due to suppliers.

Shipping cost In all of Greece: 

For purchases over €89 and up to 2kg, shipping costs are free*. 

For orders: Within Athens: and up to 2kg the transport costs are set at 3.5€, and for each additional kilo 1.80€/kg.

 Land Destinations: and up to 2kg the transport costs are set at 4.9€, and for each additional kilo 2€/kg.

 Island Destinations: and up to 2kg the transport costs are set at 4.9€, and for each additional kilo 2.30€/kg. 

Hard-to-reach areas: up to 2kg, the transport costs are set at €8.00, and for each additional kg €2.50/kg. Volumetric weight is calculated as HEIGHTxLENGTHxWIDTH DIVIDED BY 5000. (one unit of volumetric weight is equal to 1kg and extra kg is charged as defined (see above).

SHIPPING COST FOR CYPRUS: 

 Shipping costs for packages in Cyprus up to 2 kg are 10.20 euros -for more than 2 kg, a charge of 1.1 euro per additional kg applies. - the delivery time for Cyprus is 7-10 days.

Shipping method and international shipping charges

All shipments sent to countries outside of Greece have a delivery time from the date of shipment of 10 to 40 days depending on the destination. Our company is not responsible for charges that may arise at the customs office of the respective country, nor for delays that may occur during customs clearance in the destination country.  Some products containing liquids, sprays or pressurized containers are excluded from international shipments for security and regulatory compliance reasons. All shipments are shipped as attachments and it is the buyer's responsibility to track the tracking number provided to them when the order is shipped and to pick up the package from their local partner post office.

Shipping is charged per kg<font></font>
Up to 2kg: 20 euros<font></font>
from 2 kg and above 5 euros per kg<font></font>
In orders where the package is refused or not searched by the buyer's local post office due to the buyer's fault, the customer is obliged to bear the entire transport costs of the package (for shipping and return to us costs), until the package is returned at the headquarters of our company.

*Excludes Hard-to-reach Areas – Areas outside the boundaries of the main cities of the ACS network are classified as hard-to-reach destinations, defined in the official ACS price list, and listed on the website https://www.acscourier.net/el/pricelist. *Shipments to Cyprus are excluded. In case of returning a product, please consult the returns policy. https://pharmacy4cure.gr/polit...

(The above prices are valid except for periodic offers for shipping costs. The current offers are listed in the corresponding offer category of our eshop).

Pickup from the store

 Upon your order, you can pick up your products from our Pharmacy, at 185 Pelopida Street, Peristeri Attica, P.O. 12137 as long as you have placed your online order at www.pharmacy4cure.gr, and always after we have notified you (via email or phone) that your order is ready for collection by our Pharmacy. Collection from our Pharmacy can also be done the same day after your online order, as long as you have received a relevant notification for collection.

Caution!

Each order will be canceled after 2 days from the date of the order, in the event that the payment method "Collection and Payment in Store" has been selected, and while you have been notified that your order is ready for collection, you have not come to collect the order you within 2 days.

 *The postal codes within Athens served by the express delivery service with SVUUM courier are the following:

18541 ΑΘΗΝΑ
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18233 ΑΓΙΟΣ ΙΩΑΝΝΗΣ ΡΕΝΤΗΣ
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14671 ΝΕΑ ΕΡΥΘΡΑΙΑ
15127 ΜΕΛΙΣΣΙΑ
17341 ΑΓΙΟΣ ΔΗΜΗΤΡΙΟΣ
17342 ΑΓΙΟΣ ΔΗΜΗΤΡΙΟΣ
17343 ΑΓΙΟΣ ΔΗΜΗΤΡΙΟΣ
15235 ΒΡΙΛΗΣΣΙΑ
16671 ΒΟΥΛΙΑΓΜΕΝΗ
16673 ΒΟΥΛΑ
16561 ΓΛΥΦΑΔΑ
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17234 ΔΑΦΝΗ
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17237 ΔΑΦΝΗ
14572 ΔΡΟΣΙΑ
14578 EKALI
16777 GREEK
16341 ILIOUPOLIS 16342 ILIOUPOLIS 16343 ILIOUPOLIS 16344 ILIOUPOLIS 16345 ILIOUPOLIS 16346 ILIOUPOLIS 16451 ARGYROUPOLIS 16452 ARGYROUPOLIS 14569 SPRING 15349 FLOWER 17561 PALEO PHALIRO 17562 PALEO PHALIRO 17563 PALEO PHALIRO
17564
PALEO
PHALIRO 17455 ALIMOS 17456
ALIMOS 17778 TAURUS 14451 TRANSFORMATION 14452 TRANSFORMATION 18863 PERAMA 14565 AGIOS STEFANOS 16672 VARI 15354 PEANIA 14576 DIONYSOS 13341 LIOSIA 13344 LIOSIA 13671 ACHARNES 13673 ACHARNES 13676 ACHARNES 14568 KRYONERI 14574 DIONYSOS 14575 DIONYSOS