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Privacy Policy

The security of data and transactions is extremely important and for this reason we take all the necessary measures to ensure them. protects its members from any data interception with the SSL-128bit data encryption method (RapidSSL). Customer details are never disclosed to third parties and during your browsing on the website they remain encrypted and therefore not visible to unauthorized third parties. Encryption applies to all stages and all transaction procedures and the sending of your personal data-data to and from the pharmacy, e.g. Wishlist, shopping cart, order form, etc. The only one who has access to your data (username, password) is you you and are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss, you should notify us immediately, otherwise the pharmacy is not responsible for their use by an unauthorized person. We recommend that, for security reasons, you change the above codes at regular intervals and avoid using the same and easily detectable codes, using not only letters and numbers but also symbols (e.g. #@*) to create the codes your. As a registered user, you have the right to change your username and security code, as well as the right to delete yourself from the online store by contacting us by e-mail or phone.

Safeguarding the Personal Data of consumers is our absolute priority. The management and protection of personal data is governed by the terms of this contract and the relevant provisions of both Greek, EU and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Protection Authority Personal Data of a Personal Character, which we respect and respect. Any future change to the above regulatory framework will be the subject of this contract. In order to offer you the best services and to facilitate your shopping with product suggestions that suit you, we collect personal data after your express consent and after you have previously been fully informed of your rights, as provided for in the provisions of articles 11, 12 and 13 of Law 2472/1997 and corresponding provisions of GDPR Regulation 679/2016.

Personal data is information that can be used to identify or contact an individual, as well as other information relating to that individual. The personal information collected by us is limited to Name, Surname, Address, email and IP in combination with your shopping cart. In case you request the issuance of a tax document in the form of an invoice in addition  your Tax Registration Number (TIN) the Public Financial Service (D.O.Y) under which you are the name of your individual business or the company you represent. We protect your data, which is stored with us through technical and organizational measures for effective prevention of loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. To protect your personal data, data is transmitted in encrypted form. We use, for example, TLS = Transport Layer Security to protect communication through your web browser. This is recognizable by the padlock displayed by your browser in case of a TLS connection. In order to ensure the long-term protection of your data, the technical security measures are regularly monitored and, if necessary, adapted to the respective prevailing technology standards.

You hereby give your express consent to the collection and processing of your above personal data, without which we cannot offer you our services, while you can revoke or modify it at any time (Article 2 par. k of Law 2472/1997 and Article 7 of Regulation 679/2016). We reserve the right to change the terms of protection of personal data without notice, in accordance with the current regulatory framework. Please check these terms periodically for any changes, as your continued participation in our services implies your acceptance of all possible modifications.

In order to complete an order, the user agrees to the terms of use of the website which are providedfeatures include, among other things, that the user will receive an email/sms/viber sms or a phone call to the email and/or phone number that he has indicated to us when completing his order to inform him about the progress of his order, and with the in the same way he can and accepts to receive  email/sms/viber sms or a phone call to the email and/or phone he has indicated to us, which will contain a questionnaire to evaluate his order if he wishes.

All payments made using a card are processed through the Piraeus bank's "Interconnection System" electronic payment platform and uses TLS 1.1 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key. During the payment process using a card, you are automatically transferred to the electronic payment platform "Interface System ” of Piraeus bank, under no circumstances do we record or store payment information during this transaction, such as credit card numbers or other banking or other information. You provide this information directly to the respective payment service provider exclusively.

Use of Cookies

Like most websites, it also uses cookies, so that the pharmacy has access to certain information every time a user/visitor browses its online store. Without cookies it would be impossible for to offer the users/visitors of this website important services such as order status, storage products in the cart etc.

Cookies are alphanumeric files that are transferred to the hard disk of the computer of the users/visitors of a website and are used to keep statistics that are necessary to offer services such as those mentioned above, as well as to determine the popular websites or for marketing reasons and the access of the user/visitor to the website – website he wishes.

Cookies do not pose any risk to the computer of the user/visitor of the website. If someone does not wish to collect information through cookies, they can set their internet browser to delete the cookies already on their hard drive and choose either to automatically reject all new cookies, or to be asked for each time a cookie is about to be installed on the computer's hard drive, if it wants to reject or accept it. Nevertheless, users/visitors should be aware that choosing to reject cookies will make it more difficult or impossible to use parts and services of the website.

If you edit or publish an article, an additional cookie will be stored in the browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. Expires after 1 day.

Skroutz Service Usage Data

Our company, in order to be able to evaluate and constantly improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which works with cookies. Through this service, as long as you have previously given your consent through, usage statistics are securely shared by us at Skroutz. The data received by our company through this service is covered by the privacy policy as well as the cookies policy of, at the end of which you can also revoke your consent.

Furthermore, we inform you that, since you have been directed to our online store via and made a purchase from us, data related to your specific purchase is securely shared by us with Skroutz, as part of the commercial cooperation us with Skroutz and your use of the Skroutz services. The sharing of this data by us is done through cookies and is necessary for the financial settlement of this commercial cooperation, which you may have used. Due to this necessity, the law allows us not to ask for your consent to share this data. More information can be found in privacy policy as well as cookies policy of

Use of Google Analytics 

The website uses Google Analytics, an online analysis service offered by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files stored on your computer, to help the website analyze how the user uses it. The information extracted from the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the USA. Your IP address will be truncated by Google, but only within EU Member States or other contracting parties to the agreement on the European Economic Community. Only in exceptional cases is the full IP address sent and shortened by Google servers in the USA. On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity. and online usage to the website provider. Google does not associate the IP address transmitted by your browser with other data it owns. You can refuse the use of cookies by selecting the corresponding settings in your browser. You can further prevent the collection and use of data by Google (cookies and IP) by downloading and installing the available browser plug-in  of google. We use Google Analytics to evaluate the data from the Double-Click cookie for statistical purposes. You can disable the use of this cookie with the help of Ads Manager and by entering the following link:

Social Button

We offer you the so-called social plugins of the various social networks (e.g. the "Like" button of Facebook or Instagram) on our website. If you are a member of a social network and click on the relevant social plugin, the provider of the social network may be able to link the information about the visit to our website with your profile data on the network. Therefore, please contact the operators of the social networks used by you for information about these functions.    Find out about your individual browser setting options in relation to how you can manage cookies and web beacons. You can get this information from your browser manufacturer. In addition, third-party providers offer so-called browser extensions and plugins with which you can configure the way your browser manages cookies and personal information. Our website may contain links to the websites of other companies. We are not responsible for the data protection measures of the external websites that you may access through these links. Please be informed in relation to the protection of your data on these external websites.

Google AdWords

We are a customer of Google AdWords advertising service and use the "conversion tracking" service. This is a data analysis service provided by Google Inc., based in the USA (1600 Amphitheater Parkway, Mountain View, CA 94043, USA. "Google" for short). If you visit the website through a Google ad, the service will place a cookie on the device (called a "conversion cookie - performance cookie"). This cookie will expire in 30 days and does not involve personal identification. If the cookie has not expired when you visit certain pages, we and Google can recognize whether someone has selected the website and been taken to the website. The information collected by conversion cookies is used to derive statistics for AdWords customers who have actively opted in to the conversion tracking service. Advertisers have access to the total number of users who selected the specific ad and were taken to a page with a "conversion tracking tag". However, they do not receive information that could lead to user identification. If you do not wish to participate in tracking, you can refuse consent to the use of cookies – for example, in the browser settings you can disable automatic cookies. You can turn it offuse of cookies for the "conversion tracking" service by setting the browser to refuse the reception of block cookies.

IP Addresses

Every computer connected to the Internet is assigned a unique number known as an Internet Protocol (IP) address. The IP address through which the computer (PC) of the visitor/user/member has access to the internet and then to the Website, is stored and can be used by the company, if necessary, in the event of a violation of the Terms of Use Website on behalf of the visitor/user/member.

General terms of personal data protection

We collect your personal data, exclusively to inform you about our activities, our services and products as well as the services and products of third-party companies with which our Company cooperates for advertising purposes. Our company also collects processes your personal data for commercial purposes, which includes, among other things, the sending of email/SMS/Viber information messages, but also the use of marketing tools such as Google Analytics and the Facebook Pixel. You can still contact our Company through the contact form. The information you enter in the relevant form may be used for one of the following purposes:

• Our company's communication with you (to respond to your own message/request to our company).

• Sign up for the newsletter recipient list (newsletter with information on offers on products and services, company news, events and events of the Company and third-party companies, discount coupons and contests).

• Sign up for our contests.

• Supply of our products. Your personal data will be used to issue a relevant document for your transaction with our Company and to send the products to your place through courier companies cooperating with our Company.

• Get beauty and health advice.

The company, in compliance with the relevant provisions of the law, may use the user's personal data for the following purposes:

• Send personalized information about new products and services.

• Sending regular updates that the company deems interesting for the User.

• Send information upon request about products and services.

• For market research and marketing purposes.

• To serve internal purposes of the company's management and improve the services provided.

• For "direct promotion" operations, which include any communication by the Company for the purposes of promoting products and services.

All personal data collected and further processed by the Company are appropriate, sufficient and limited to the needs and purposes for which they are collected. If necessary, we transmit your data within the framework of the application of existing protection laws data to third parties or official authorities, if we are legally obliged to do so because of an official directive or court order, or we have the right to do so, for example, because this is necessary for the prosecution of criminal offences, or for the protection and the enforcement of our rights and claims.

We further process your personal data in a way that guarantees its accuracy, continuous updating and security, including protection against unauthorized or unlawful processing, accidental loss, destruction or damage, taking all technical and organizational measures deemed appropriate for this purpose, in particular, through the encryption, coding, pseudonymization and anonymization of personal data, as well as the control, monitoring and regular recording of all processing procedures.

We will provide you with all the necessary information you need to indicate your prior consent to the processing of your personal data by the Company, for one or more specific purposes. You can withdraw your consent at any time, easily and free of charge. For cases where you are not provided with the option of automatically withdrawing your consent, contact our Company in any way and we will provide you with all the necessary information for the desired withdrawal.

When consent is given for automated processing of your personal data, the Company collects and processes information based on your personal preferences and interests, only to provide you withtailored information and/or notifications about the company's services and activities through direct marketing actions.

The data collected is also intended to fulfill legal obligations. The company undertakes to maintain the strict confidentiality of all data, maintaining access to it, exclusively as required in accordance with its normal activity.

The contact information you provide to us will be kept in our database and may be used to occasionally send you information via email about products and services similar to those that are the subject of your contract with the Company. If you do not wish to receive such information, please exercise your rights as described below:


The Company provides data subjects with the rights provided for in the law and facilitates their exercise. At the same time, we provide subjects with full information about their rights. To the extent that we will use data for a purpose which, according to the legal provisions, requires your consent, we will always ask for your express permission and link the permission you grant in accordance with the provisions on data protection. Once granted permission can be revoked at any time, with effect for the future and/or you can object to future uses of your data for advertising, market research and opinion purposes. Please understand that implementing your objection/revocation of consent may take some time for technical reasons and that you may continue to receive notices from us in the meantime. 
For the purposes of revocation of your consent or objection, a simple notification of these to us is sufficient. For this purpose, you can contact us by mail at

Specifically data subjects have the right to request:

1. Access to their rights (processing information).

2. The correction of their inaccurate personal data.

3. The deletion of their personal data that they have provided.

4. Limiting the processing of their personal data.

5. The portability of their personal data.

6. To express their opposition to the further processing of their personal data.

The company will respond in writing within 30 days of receiving the request and identifying the applicant.

Furthermore, in case of exercising one or more of the aforementioned rights of rectification, erasure and restriction of the processing of your personal data, the relevant requests will also be forwarded to any third party recipient to whom the personal data may have been transferred in the context of the purposes processing.